LuxeDecor Reviews
Based on 40 customer reviews and online research, luxedecor.com has a consumer rating of 4.0 out of 5 stars, indicating that most customers are very satisfied with LuxeDecor.
5 Stars(24)
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4 Stars(6)
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3 Stars(3)
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2 Stars(2)
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1 Star(5)
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How would you rate LuxeDecor?
Top Reviews
Customer Reviews (40)
Great products and shipping was fast and efficient.
I reached out to Luxe Decor for specs and pricing on a Hinkley Light. They responded right away. Great pricing and service. I will order again.
Third time I ordered from luxe decor. Fabulous lighting fixtures and great quality .. well priced . Super fast shipping .. one of my items arrived ahead of schedule . I highly recommend and will continue to purchase from again
I have been having difficulty in finding a company that would deliver a particular piece of furniture to my home in Oklahoma, but I was very lucky this time with LuxeDecor.
I didn't get the young man's name, but he was extremely helpful in getting two chairs ordered for me that will be delivered to my home. With items being back-ordered due to Covid, I won't be receiving this order until sometime in June, however, the chairs are worth my wait. Thank you for all of your help.
Great place to purchase beautiful quality decor. Courteous professional staff.
The online sales person, Brittany, was very helpful. Although it took awhile to get the quote it was discounted so it was worth the time spent. The sales form they sent was quick and easy to fill out.
Truly outstanding experience! The lamp was very carefully packed and arrived in perfect condition! We are very happy with the service provided and the price!
Website is wildly inaccurate with count of product actually available to ship. I am well aware of COVID affected furniture shipments. I was expecting delivery any day and when I called I was informed product would not arrive until June with a Feb. order date and a March anticipated delivery date. Had I not called, I would never have known. No email communication at all.
Customer service side has so many limitations on what they can do, I am not sure why they call it customer service.
Not a pleasant experience at all.
LuxeDecor Questions & Answers
Posted on 05/14/2019
Its a scam company. They are just a website. They work with suppliers that sell fake products. Luxedecor has no authorization to receive returns or apply refunds so don't use them.
Posted on 09/30/2020
Based on no one responding to my emails or providing any information on an order that was almost $6,000.00, and I still don't have everything I ordered, I would rate them as a scam
Posted on 06/23/2020
Don't trust any shipping times on the site. They lie like a politician. I was told the item was 'in stock' and 'ships within 1-2 days'. Bull. My card wsa charged at checkout... I've had to follow up several times for any updates and still waiting 30 days later. Getting ready to tell my charge card to cancel the purchase. So horrible.
Posted on 01/30/2019
It took almost 6 weeks. I would have been better off purchasing it from my local retailer
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